At the beginning of March I began a refinance with United Mortgage Lending. My first contact was with Michael and I could already tell I was dealing with professional and caring people. Michael and Marcus walked me through the process every step of the way, with daily updates so I never had to worry. I am so thankful for their patience in receiving additional documents and the help they gave me obtaining them at times. They were very knowledgeable at handling a VA loan. They were available to me 24/7, and went way beyond. I highly recommend this mortgage company, Michael and Marcus.